At Xumify Fashion, we take pride in offering premium-quality handbags designed with elegance and craftsmanship. Your satisfaction is important to us.

Returns & Exchanges

• We accept returns or exchanges within 7 days of delivery.

• Items must be unused, unworn, and in original packaging with all tags attached.

• To initiate a return, please contact our Customer Care team at contact@xumify.com with your order number and reason for return.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Items that show signs of use, wear, or damage not caused during delivery.

• Customised or personalised handbags.

• Sale or clearance items (if applicable).

Refund Process

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is faulty or damaged on arrival.

Damaged or Defective Products

If you receive a defective or damaged item, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or refund at no extra cost.

Contact Us

For any privacy-related questions or requests, Please contact us:
Email: contact@xumify.com
Phone: +91-9234601275